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A way of life


Life St Mary`s Private Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.

At Life St Mary’s Private Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference.



Contact us


Physical address

30 Durham Road
Umthatha
5100

Postal address

P O Box 52780
Umthatha
5100

Telephone 047 505 5600
Fax 047 531 5286
Email Siphokazi.nxopo@lifehealthcare.co.za
Map Life St Mary’s Private Hospital


Management

Our management can be contacted through our hospital’s reception desk or through e-mail.

Position Name
Hospital Manager Thabo Mosheledi
Nurse Manager Kanjikara George
Hospital Secretary Beauty Yoko
Hospital HR Manager Sipho Ndima
Marketing and Communications Coordinator Siphokazi Nxopo



Our team

At Life St Mary’s Private Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.

This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities

All Life St Mary’s Private Hospital staff participates in ongoing quality training ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.

Results of ongoing patient satisfaction surveys tell us that a stay at St Mary’s Private Hospital reflects the high standards of health and care we set out to deliver.

The care delivered at Life St Mary’s Private Hospital extends into the community.

Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.



Our facilities

At Life St Mary’s Private Hospital everything we do is focused on the delivery of high quality treatment and special, unique standards of care - whether for routine, more serious or extensive procedures.

Life St Mary’s Private Hospital has 140 beds, 3 theatres and it includes an adult and neonatal ICU.



Medical and surgical disciplines

  • Family medicine
  • Dermatology
  • Neurosurgery
  • ENT surgery
  • General surgery
  • Gynaecology
  • Internal medicine
  • Nephrology
  • Obstetrics
  • Ophthalmology
  • Orthopaedic surgery, including spinal surgery
  • Paediatrics
  • Pathology
  • Psychiatry
  • Radiology
  • Urology

Ancillary services:

  • Dietetics (limited service)
  • Pharmacy
  • Physiotherapy
  • Pathology (on-site laboratories)
  • Renal Dialysis



Supporting doctors

The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.

Name Contact number

Ear, nose & throat surgeon(s)
Prof B Gaire 047 532 6824

General practitioner(s)
Dr Mayanja 082 652 4100
Dr Mbuwako 082 431 0168
Dr Sipambo 083 753 0253
Dr Sunday 083 702 4237

General surgeon(s)
Dr CWW Mushabe 047 531 4034
Prof L Mazwai 047 531 5071

Gynaecologist(s)
Dr Byaruhanga 047 531 4034
Dr GZ Mbambisa 047 531 0817
Dr ML Mdaka 047 532 4186

Neurosurgeon(s)
Dr Daffala 047 531 4034

Ophthalmologist(s)
Dr Bhala 047 531 1655
Prof J Surka 047 532 4237

Orthopaedic surgeon(s)
Dr AJ Magan 047 505 5735
Dr D Mulumba 047 531 3251
Dr Lakshmanan 047 531 1315

Paediatric surgeon(s)
Dr CA Tackie 047 505 5600

Paediatrician(s)
Dr E Aseo 047 532 2692
Prof Z M Nazo 047 531 1074

Physician(s)
Dr M Mashiyi 047 532 2469
Dr MB Thomas 047 532 5767
Prof Chandia 047 531 1655

Thoracic surgeon(s)
Dr A Kafuko 047 505 5600

Urologist(s)
Prof AB Bagumah 047 531 4034



Patient and visitor information

At Life St Mary’s Private Hospital, we take pride in providing you information that you need in order to make your stay with us a pleasant and hassle-free experience.

If there is any further information that you or your family require regarding our hospital and our services, please feel free to contact us.


Accommodation

Accommodation at our Hospital is extensive and includes:

  • Day beds
  • Private wards
  • General wards
  • High care units
  • Intensive care units

We also offer TVs in all of our wards. If any patient requires earphones, these can be purchased at reception for a nominal fee.

Private wards are all en-suite.


Admission

Our admission process can be made much easier for you, if the following simple guidelines are followed.

  • Medical aid / medical scheme patients should check with their medical aid / scheme prior to admission to obtain pre-authorisation, if deemed necessary by the medical aid / scheme.
  • Patients have to present their medical aid card and identity document on admission. Persons under the age of 18 have to be accompanied by a parent or legal guardian.
  • To speed up admission, a pre-admission form is available from the resident doctor`s rooms and the hospital`s reception, and should be either handed through to the hospital`s reception or faxed through to us prior to hospitalisation.
  • Also refer to the “Tariffs” and “Discharge” sections below, for more information on pre-payment and payment procedures.


Discharge

On leaving, do not forget to collect your medication and x-rays. You will be given a pink discharge card to hand in at the reception desk in the foyer as you leave. When you hand this in, your account will be finalised immediately.


Public Relations Officer (PRO)

Our public relations officer serves as a link between the hospital, patients, doctors and staff. Should you need any assistance please contact the officer at the reception desk of our centre. If you are from out of town, the PRO and reception desk has a list of accommodation near the centre for family members.


Service monitoring

In keeping with our goal to continue providing high quality care; we monitor our service to patients on an ongoing basis. On discharge patients are asked to complete a questionnaire regarding their stay at the centre. Participation is voluntary, but this will assist the centre management to address any problems and improve our service to you.

We especially welcome any suggestions our patients may have. If you have any suggestions for us, please send us an e-mail at Beauty.Yoko@lifehealthcare.co.za.


Tariffs

  • Our hospital charges patients at medical aid / medical scheme rates.
  • A prepayment is required on hospitalisation, from patients not covered by medical aid or a medical scheme.
  • It is recommended that private patients contact the hospital’s accounts department prior to admission to establish the estimated centre cost.
  • Patients requesting accommodation in private wards will be requested to pay the private ward rate on admission.


Visiting hours

We welcome all of our patients` visitors, as we know what a difference the support of close family and friends can make.

To allow the free access of relatives to their loved ones, while allowing patients the opportunity to rest, we have open visiting hours with a designated rest period mid-afternoon and evenings.

  • 10h00 - 12h00 (designated wards only)
  • 14h00 - 20h00

Further to this, other rules apply with respect to visitors and these are:

  • Visitors are restricted to two per patient at a time. Children are welcome but they must have an adult supervising them. Adult supervision is not required in the children`s ward.
  • In the Intensive Care Unit (ICU), we only allow two family members per patient.
  • In the High Care wards, two visitors per patient are allowed.